F.A.Q.

On the site it is possible to pay with PayPal and bank transfer

Refund is available if the product is not intact or does not correspond to what is viewed on the site

To make a return, write to the email info@maurolorenziprofumi.com

You will have to pay for the return shipping, which will then be refunded when the package is collected

For any problems regarding the purchased item, please write to the email info@maurolorenziprofumi.com

For any problems regarding the purchased item, please write to the email info@maurolorenziprofumi.com

The site and all its items can be viewed and purchased even without having an account

Obviously it is, just fill out the form on the page Contacts with the request, or write directly to the email info@maurolorenziprofumi.com

Obviously all the products are original, produced by Mauro Lorenzi himself.

No, items are paid for before delivery, by bank transfer or PayPal

Yes shipment tracking is available

National shipping costs € 10

European shipping costs 15 €

International shipping costs € 50

Yes, they are provided if the amount of the cart exceeds € 99

Orders are considered ACTUAL and NOT cancellable, only if payment has been made.

It is possible to change the delivery address, provided that the package has not yet been shipped, (shipments within 3 working days from payment). To do this, just write an email to info@maurolorenziprofumi.com

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